Connect, Discover, and Respond

In "The Starbucks Experience", Michelli shared the following concept of being genuine; to Connect, Discover and Respond.

Although it was taken from Starbucks, I think we can apply the same concept in our daily lives, in the relationships with our family, friends, and colleagues.

No matter what we say, most of us would not mind having a connection with the people we interact with. This connection does not have to be strong or passionate or special, it just has to be present. Therefore, in my opinion, the concept is very apt.

When we are busy, we might end up ignoring the people we care or come into contact with, and this might lead to negative feelings being bottled up.(I am most guilt of this) That will take a toll on future interactions, and on the relationship. Thus, even as we are busy, we should keep this concept in mind.

And as we make use of this concept in our relationships, do keep in mind that the overbearing idea being the concept is to, be genuine.

Ulysses Pact - how to prevent your future self from screwing up

Ulysses (aka Odysseus) is a Greek hero and King in Homer's Odyssey which describes his journey home after a long, drawn out war. Along the way, his ship had to pass by the Sirens, whose songs were said entice sailors to change course and suffer a shipwreck. Like any of us, he was curious about the Sirens' songs and he wanted to hear them for himself. But he also wanted to make it back home without a shipwreck. What did he do? Source: Wikipedia As the captain of his ship, he ordered all his men to cover their ears with wax so that they do not get seduced by the Sirens' songs. Next, he made a pact with his men to bind him up on the mast, to ignore his demands of changing the course of the ship while they passed the Sirens and to have their swords on hand in case he breaks free from the mast. They survived the journey passed the Sirens without a shipwreck. This became known as Ulysses Pact or Ulysses Contract - a decision made in free-will today,...

Mind Slips

Idea taken from the book “ The Design of Everyday Things ” by Don Norman. As it’s name suggests, this book focus strongly on the User Interaction (UI) of “everyday things”. And these are not limited to just physical objects. The principles mentioned in the book can still be used today in ‘intangible’ processes. One of the key takeaways from this book is the concept on ‘Mind Slips’. Your Mind Slipped Ever walked into a room and suddenly could NOT remember what you are doing there? What were you supposed to be doing there? Were you there to retrieve something? Were you there to deposit something? What was it you were doing?! There. You just experienced a ‘Mind Slip’. When/Where do Mind Slips Occur? In “skilled behavior”, according to Don Norman. This refers to behaviors that you have already mastered or are part of your regular routine. Things like putting the water to boil, or typing. And they result mostly from the lack of attention. And they can happen when we are multitasking. M...

Focus

(Source: http://www.mcchrystalgroup.com/sites/default/files/stay-focused-in-school.jpg ) "Concentrate all your thoughts upon the work at hand. The sun's rays do not burn until brought to a focus" - Alexander Graham Bells As graduation loomed, I started to freak out. I became overly paranoid about the future. Would a job be able to cover me for the rest of my life? - Obviously not. How else can I increase my possible income? I started to learn about investments and part time businesses. There were so many options, and it felt like there was no time. I end up signing up for many courses, way too many. Having choices is a good thing, but trying to do all of them is definitely a BAD decision. I had to try to remember stuff that I read from one investment book, and at the same time, divert my attention to another investment vehicle. It was too much. The lesson here is to focused. There are many ways to earning extra bucks. However, we should onl...

the subtle lessons

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